Privacy policy

Dilemma Insights ("We", "Our", "Us") recognizes and values the importance of your privacy. This Privacy Policy describes our practices in relation to the collection, use, protection, and disclosure of your personal data which we may obtain through our mobile application or website. By using our services, you acknowledge and agree to this Privacy Policy.

1. INFORMATION WE COLLECT

The only personal data you are required to provide for account creation is your name and academic email. Additionally, we may also collect information regarding your in-app simulation decisions, as well as any other details you voluntarily provide during gameplay. We treat all the collected data with the utmost confidentiality and do not share it with any third parties.

2. HOW WE USE YOUR INFORMATION

The information we collect is used to enhance your learning experience, to improve the functionality of our services, and for customer service purposes. Your identifying information (name and academic email) is solely used for account setup and communication purposes. In links to result pages shared to parties not in your class, your data is sanitized and it is not possible to trace it back to you.

3. DATA SECURITY

We are committed to safeguarding your information. To that end, we employ robust security measures to protect your data from unauthorized access, modification, or deletion. However, please be aware that no security measures are absolutely impenetrable.

4. DATA RETENTION AND DELETION

Your data will be retained as long as your account is active. Should you choose to delete your account, we will erase all your identifying information (name and email) from our records in accordance with applicable laws and regulations. You will find this option in the Profile page; please note we will never be able to recover your data.

5. THIRD-PARTY WEBSITES

Our mobile application or website may include links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before submitting any personal information.

6. CONTACT US

If you have any inquiries or concerns regarding our privacy practices or this Privacy Policy, please contact us at info@dilemmainsights.com.

7. POLICY UPDATES

We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page. Please review it frequently. Your continued use of our services signifies your acceptance of our Privacy Policy.

This policy is effective as of June 31st, 2020.

We value your trust and are dedicated to preserving your privacy.

Thank you for choosing Dilemma.